- Made in Canada with High Quality North American Steel.
- Heavy duty commercial grade bench with 11 gauge steel tube construction
- One Single Welded Steel Tube Frame for extra stability and strength.
- Laser Cut Triangle Support Brackets
- High Density Foam for durability and support.
- Length: 18"
- Width: 48"
- Height: 18"
- Weight: (45 lbs) - (20 kg)
Shipping & Returns
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 2-9 business days if your item is in stock.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on back-order or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- If your order is in stock and your credit card is approved by our fraud guarantee department, the item(s) ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours of your order leaving the warehouse to the email address you provided when checking out.
- If you don’t receive tracking information from us within 3 business days of your order confirmation (usually it will be within 1), feel free to follow up with us at firstname.lastname@example.org or call us at 1-800-215-9902
- Please inspect the packaging of your item(s) when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to email@example.com and we will process an immediate replacement or refund.
- If you believe that an item has arrived damaged or with a defect, contact us at firstname.lastname@example.org and send a picture of the damage along with a description of the damage and we will happily file a warranty claim on your behalf. You must do this within 10 business days of receiving your order. We will not be able to ship you replacement if you send us photos after those first 10 days. Replacement orders typically take between 1-2 weeks to fulfill.
- We do not issue refunds / returns for purely cosmetic blemishes from shipping. Shipping damage is a common thing with all shipping carriers. It depends on the person(s) handling the package. We do our very best to package our products so they will not get damaged in route to the intended destination. We will not issue refunds if boxes are refused because of box damage. Again we pack our products very well on the inside so they do not get damaged. We will issue any replacement parts due to shipping damage.
Cancellations & Refunds:
- All orders cancelled after 24 hours are subject to a $15 cancellation fee, whether or not your order has shipped. This is a fee that covers administrative personnel fees.
- If your item is on back-order and you accept the back-order, we will hold your payment until the product ships. If you decide to cancel before a back-order is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
From time to time, a product may run out of stock at our warehouse and the website wasn’t updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the back-order, what the expected time for arrival is, and what substitutes are available in case you are interested in getting another product sooner.
The expected arrival time may change due to unforeseen circumstances like bad weather or traffic, or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a “back order.” Our goal is to make the buying experience as easy and enjoyable as possible.
If there are any issues with your order or if you are unsatisfied with it for any reason at all, just reach out to us at email@example.com or contact us at 1-800-215-9902 and we will make sure that the issue is resolved to your complete satisfaction.
Your satisfaction is ultimately the most important thing to us.
Please allow 10 days for your order to arrive. We source products from all over the country to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!
UnoFive.ca is committed to providing the best customer service in the exercise equipment industry. Our goal is to make your shopping experience as easy as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times
Power Body Fitness Return Policy
All Power Body product sales are final, and no product returns apply, unless it is covered under the Power Body warranty policy, or unless there is a product damage upon arrival as stated below.
In the event of damage to your product in shipping, please contact firstname.lastname@example.org to arrange for replacement and pickup of the damaged equipment. Please refer to our shipping policy for more details.
Most of our products come with at least 1-year manufacturer's warranty. The Power Body manufacturer's warranty can be found here. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
- All return requests must be submitted in writing and sent to email@example.com
- If your return is approved, you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label of you will have to arrange the shipping yourself. You can use UPS of FedEx ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers, you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days
QUESTIONS? EMAIL US: SUPPORT@UNOFIVE.CA
If is the customer's responsibility to return the product to the correct warehouse in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
If the return is denied, you may choose to have the item disposed of or have the item returned to you at your expense.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization, the item will be refused or shipped back to you at your cost. If we choose to accept the return, additional fees will apply.
Welcome to UnoFive Fitness
We are your one-stop shop for muscle toning and cardiovascular machines.
We are exercise equipment specialists. We are passionate about the products we sell, such as treadmills, exercise bikes, elliptical machines, indoor cycles, and fitness accessories. We are also passionate about our customers. Our goal is to be the most customer-friendly brand in the fitness and wellness market.
Our customers include:
- fitness enthusiasts who want to target certain muscles such as glutes, hamstrings, back, arms, and various other muscles
- sports enthusiasts who are into biking, rowing and various other sports
- fitness buffs who are in the process of building a home gym
- people who want to get in shape or rehabilitate their muscles, but are bogged down by busy schedules.
What sets us apart from the rest?
Large generic retailers lack the specialized knowledge to answer specific questions on assembly, warranty, product benefits and features. We know our exercise equipment inside out so we can give you the details and knowledgeable answers to any questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service
- Every cardiovascular machine comes 95% assembled, with very little assembly required
- We guarantee that our prices are the lowest online
Our mission: “To Help You Become The Fittest Version Of Yourself”
At UnoFive fitness, our mission is to make sure you achieve your fitness and wellness goals. Muscle toning and cardiovascular machines have allowed fitness enthusiasts, sports athletes, home gym fanatics, and people struggling to get in shape to achieve their fitness goals in a comfortable and convenient environment, without the negative aspects involved with a traditional exercise facility (busy commutes, long waits for specific machines, etc.). We believe that muscle toning and cardiovascular machines are revolutionizing the way people achieve their fitness and wellness goals. With the increasing popularity of exercise machines, our customers' specific needs can be met.
We Provide The Following Value-Added Benefits With Every Order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate program
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed, we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly to you.
- We offer fast shipping in Canada, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout
We understand buying an exercise machine is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today, and if you have any questions, give us a call or email us at firstname.lastname@example.org
MEET THE TEAM
Andres Cordoba Director
You can call our customer support team toll-free from 9am-5pm EST Monday-Friday at 1-800-215-9902.
You can chat live with our customer support team 24 hours a day, 7 days a week. Just look for the button in the lower-right corner that says “Chat with our support”
You can email our customer support team: email@example.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 250 Yonge Street, Suite 2201 (22nd Floor), Toronto, ON M5B 2L7
We hope you enjoy our fitness and wellness products as much as we enjoy offering them to you. If you have any questions or comments, please do not hesitate to contact us.
If you want to learn more about muscle toning and cardiovascular machines, why you should get one, what they are, how they work, and when the best time to get one is, check out our treadmill buyer's guide, our elliptical machine buyer's guide, our exercise bike buyer's guide or our indoor cycling buyer's guide.
Can feel that it is high quality! It is a sturdy and comfortable piece of equipment.
We are glad you like the quality Hakeem. Thank you for the review.
Loved the punctual arrival. Comfortable to use. What a bargain!
We make sure our products arrive promptly to our customers. Thank you Riaan.
Great bench, leather is durable. Does not rock or wobble.
Thank you for taking the time to leave us this review Jia!